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An Insiders guide to Residential Management: an Interview with Quentin Miller of Select Property Management

By Quentin Miller

Tell us a little bit about your company and its foundation.

Select Services opened for business in 2002. The two founding partners with the company were Ryan C. Hess and Quentin Miller. The company has grown into one of the largest providers of real estate, mortgage, and settlement services in Central Pennsylvania. Early on, the company brought on Frank Levanti to head up a property management division in response to a clear need in the market. Frank and his team have grown the business 52 communities under management, and they work to use cutting edge technology to help their clients.

Can you briefly list the steps your company takes in the residential management process?

Generally, it starts with a call from either agents or homeowners that are having problems selling their homes or listings. They are often surprised to find out that property management/rental field is booming, and that renting is the new "mortgage." We work with them to find a plan that suits their property best, and then begin the process of advertising, screening tenants, and of course maintaining their property over the duration of the tenant's contract.

What are the typical cost associated with this service?

Typically the cost for advertising, screening tenants, collecting monies, showing the home and drafting up the legal paperwork is usually anywhere from half the first month's rent up to and including the full first month's rent, depending on what they want or how much work is needed on the property to make it tenant-ready. The ongoing property management aspect can range from 6-10% depending on if you're an investor, just renting out your personal home, or a commercial property.

Can you briefly explain what you mean by "No Hassle" residential management?

We work with the owners to find a plan that suits them best. The owner chooses what levels of management they want, and we are very flexible with that. Some owners want to be in the process every step of the way; others don't want to be bothered with it all! Every owner has different needs, and we help them with whatever package works best for them, not the other way around.

Are there any other services your company offers?

Select Services has several other well-known companies under its umbrella. Coldwell Banker Select Professionals is one of the largest real estate brokerages in Pennsylvania, and Guardian Transfer handles title for thousands of transactions each year. Select also offers Clearspan Agency Insurance and Select Building Services, a commercial cleaning company.

What is the best way for people to reach you and or your company?

The best way to reach our company for more information is our website, You can also call 888-459-9788 for further questions.

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