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Putting Focus on the Client's Treatments: Serenity Now Massage and Body Work

By Elisha Neubauer

Tami Klein began her career in massage in 2011 when she graduated from East West School of Massage Therapy. She continued studying, adding many different specialties to her roster over the next several years, all while maintaining jobs in local spas. While she loved the industry, Klein had a few little tweaks she wanted to make to the business.

In 2014, she decided to make those changes and launched Serenity Now Massage and Body Work, located in Wyomissing, Pa.

"On January 1, 2018, I will be in business for four years, and am so grateful that my clients choose me as their massage therapist," Klein said. "I truly love every minute of what I do."

During her period working in other local spas, Klein paid close attention to the behind-the-scenes of the industry, taking elements she liked and blending them with her own spin. Of course, she always goes the extra mile for her clients, which helps her to stand apart from other local massage offers.

"One of my favorite type of clients is the one who has an issue I haven't tackled before," Klein said. "I love the challenge of figuring out how best to help them, and that knowledge always allows me to help other clients in the same way."

Klein ensures her clients have a safe, peaceful environment when visiting her office. While she does have a brick and mortar location, she does offer home visits for those unable to travel to her.

"I also love to take part in girls' nights in, and will happily do massage parties," Klein said.

When it comes to the massage session itself, Klein heavily believes that the client and her are a team. She welcomes any comments the client may have regarding the process, whether it be about the amount of pressure she is using, the temperature of the table, or a question concerning why she is working a particular area.

"If I know of some stretches or anything outside the massage room that will help my client once they leave, I offer suggestions," Klein said. "This way they are an active part in their wellness."

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About The Author

Elisha Neubauer is a freelance editor, ghostwriter, book reviewer, and author. She is...

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